MAINTENANCE and LIGHT REPAIR  
READ POWERPOINT WATCH VIDEOS DO LAB SHEET  
PREPARING VEHICLE for SERVICE  
Identify information needed and the service requested on a repair order. PPT
 
Identify purpose and demonstrate proper use of fender covers, mats. VIDEO
 
Demonstrate use of the three C’s (concern, cause, and correction). VIDEO
 
Review vehicle service history VIDEO
Write a repair order with all sections filled including estimate,tech notes, customer info, and updated estimate HELP!
Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction. LAB